Job Position: Telecaller
Job Location: Mumbai
Experience: Any
Educational Qualification: M.Com, BBA/BBM, MA, BSc, MCA, MS, 12th Pass (HSE), MEd, BFA, PG Diploma, MSc, B.Com, BA
Job Description:
- Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
- Influences customers to buy or retain product or service by following a prepared script to give product reference information.
- Documents transactions by completing forms and record logs.
- Maintains database by entering, verifying, and backing up data.
- Keeps equipment operational by following manufacturer's instructions and established procedures; notifying team leader of needed repairs.
- Maintains operations by following policies and procedures; reporting needed changes.
- Maintains quality service by following organization standards.
- Candidates should have Good communication skills with fluency in Gujarati Speaking.
- Qualifications: Minimum 12th Pass.
- Freshers or experienced are allowed.
There is an upcoming Multinational Company - BPO / Call Center at Bhandup, Central Mumbai. Their preference is to have candidates who can speak Gujarati fluently.
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