Customer Support Executive Jobs in Visakhapatnam at Wissenpro IT solutions

Company Name: Wissenpro IT solutions

Job Position: Customer Support Executive

Job Location: Visakhapatnam

Experience: 0 to 1 Years

Educational Qualification: M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, BFA, PG Diploma, MSc, M Phil / Ph.D, B.Com, MCA

Job Description:

1. Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
2. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
3. Follow up to ensure that appropriate actions were taken on customers' requests.
4. Refer unresolved customer grievances or special requests to designated departments for further investigation.

Required Skills:

• Malayalam Speaking
• Qualification-Any Graduate/UG
• Languages Known-english& Malayalam

About Company:

Ours is a recruiting and staffing company.We directly send applicants to the clients.

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