Telesales Executive Jobs in Kolkata at Ideal Insurance brokers Pvt Ltd

Company Name: Ideal Insurance brokers Pvt Ltd

Job Position: Telesales Executive

Job Location: Kolkata

Experience: 0 to 3+ Years Years

Educational Qualification: 12th Pass (HSE)

Job Description:

1. Contact potential or existing customers to inform them about a product or service using scripts
2. Answer questions about products or the company
3. Ask questions to understand customer requirements and close sales
4. Direct prospects to the field sales team when needed
5. Enter and update customer information in the database
6. Take and process orders in an accurate manner
7. Handle grievances to preserve the company’s reputation
8. Go the “extra mile” to meet sales quota and facilitate future sales
9. Keep records of calls and sales and note useful information

Required Skills:

• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English, Hindi & Bengali
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• High school/ diploma/Graduation

About Company:

Like any successful organization, our Team is our Biggest Asset.

We call ourselves the Ideal team as it is comprised of expert MBA’s Engineers, Insurance specialists backed by a strong team of qualified techno marketing experts. Our team continuously strives to achieve perfection through knowledge enhancement programmes. As such we keep yourselves updated to be able to provide customized service package to meet your insurance needs,
We have a team of highly qualified techno marketing experts with a strong technical and fundamental knowledge of Insurance. Our team comprises of MBA’s, Engineers, Insurance experts and have a good mix of young and experienced both. We have regular training programmes to enhance our skills and keep ourselves updated.

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