Customer Support Executive Jobs in Pune at Job 4 U

Company Name: Job 4 U

Job Position: Customer Support Executive

Job Location: Pune(Magarpatta )

Experience: Any

Educational Qualification: M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, BFA, Vocational Training, 12th Pass (HSE), MSW, Upto 9th Std, B.Design, Certificate Course (ITI), 10th Pass (SSC), Diploma, B.Com, BA, MCA

Job Description:

1. We are hiring for top MNC's in Pune for voice/ semi voice for full time.
2. Freshers as well as experienced candidates can apply.
3. Exciting salary packages with additional incentives
4. Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
5. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
6. Follow up to ensure that appropriate actions were taken on customers' requests.
7. Refer unresolved customer grievances or special requests to designated departments for further investigation.

Required Skills:

• Good communications skills
• Ability to listen and active problem solving skills
• Good interpersonal skills
• Ability to handle pressure

About Company:

We are hiring for top MNC's in Pune for voice/ semi voice for full time.No charges One round selection

Click Here to apply