Job Position: Technical support Executive
Job Location: Noida
Experience: Any
Educational Qualification: BBA/BBM, B.Com
Job Description:
- Responsible for providing technical support to the client.
- Resolving technical issues relating to financial software through Emails / Telephonic/Remote Support.
- Liaising with internal / external teams for resolving technical issues at the earliest.
- Providing reports to team and client as per requirement.
- Responsible for day to day activities like supporting the client, co-ordinating with the team and maintaining the client relationship with the company by providing promt resolution.
- Strong IT Infrastructure Domain knowledge.
- Good Problem Solving skills.
- Decision making ability.
- Good communication skills specially if the role is a client facing role.
Logictech Solutions enjoys a presence of more than 25 years in the Information technology industry , specializing in multiple facets of this ever changing industry our presence can be felt in the areas of ITES as well as providing IT solutions in the form of business applications encompassing fields like taxation, HR, finance etc… through our ISV avatar.
We enjoy our collaborations with our various industry partners which enable us to provide a broad spectrum of solutions to our customer base, to this end we have a strong and long standing association of more than 20 Years with Tally Solutions Pvt. Ltd (Creators of Tally Software) as a result of which we enjoy the experience and expertise of serving more than 30K satisfied customers who use Tally as a primary solution for their financial accounting needs and add power to the same vanilla Tally using our developed customized solutions for Tally which is a result of our being the Oldest Tally Integrators and implementers in North India.
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