Job Position: Technical Support Engineer
Job Location: Coimbatore
Experience: Any
Educational Qualification: BBA/BBM, BSc, 12th Pass (HSE), PG Diploma, Certificate Course (ITI), Diploma, BA
Job Description:
- Working with customers/employees to identify computer problems and advising on the solution
- Logging and keeping records of customer/employee queries
- Analysing call logs so you can spot common trends and underlying problems
- Updating self-help documents so customers/employees can try to fix problems themselves
- Working with field engineers to visit customers/employees if the problem is more serious
- Testing and fixing faulty equipment
- Candidate should work as Field Technical Executive
- Should have a driving license and two wheeler
- Customer complaints/installation/ implementation
- Good communication skills
- On-job training will be provided
Readylink Internet Services Limited is a well established company leading in providing various services like Internet, Broadband, intranet, Camera and other security system installation.
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