Job Position: Support Engineer
Job Location: Bangalore
Experience: Any
Educational Qualification: BE/B.Tech, BSc, Diploma, BCA, B.Com
Job Description:
- Filing reports regarding product problems
- Researching technical issues
- Managing and processing customer orders
- Walking customers through solutions
- Reviewing product change requests
- Learning about product updates and new technologies
- Hands-on experience with Windows/Linux/Mac OS environments
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and troubleshoot basic technical issues
- Familiarity with remote desktop applications and help desk software (eg. Zendesk)
- Excellent problem-solving and communication skills
- Ability to provide step-by-step technical help, both written and verbal
- any Graduate can apply, Computer Science or relevant field
- Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
Boole Inc., a product based company (Products – ' Prijector ',' Peasy ',' Wireless HDMI 'and ' Boole Laptop ').
Prijector - A wireless presentation system that directly connects to a Television or to any Projector and enables us to present wirelessly from any laptop or Smartphone. It is also integrated with all major video conferencing apps such as Hangout, Skype, ZOOM, GoToMeeting etc.
Peasy - A slick and powerful business projector for offices, conference rooms and classrooms. We have built Peasy, different from any current Business Projectors available in the market which comes up with multiple versions and hence causes confusion to IT managers and decision makers. We have removed all those complex jargon and have built new and smart wireless Projector Hardware, ground up, that does everything and more a Business Projector should do.
Wireless HDMI - The Wireless HDMI is designed to share content wirelessly to any TV or Projector in 1080P formats. It does not require any drivers or software installation. Suitable for any offices, schools, universities or homes in providing a true wireless experience.
Boole Laptop - We have created a new laptop at an unbeatable price and form factor.We engineered a full‑size experience into the lightest and most compact notebook ever. That meant reimagining every element to make it not only lighter and thinner but also better. The result is more than just a new notebook.
Click Here to apply
