Job Position: Customer Support Executive
Job Location: Bangalore
Experience: 0.6 Years
Educational Qualification: BBA/BBM, BSc, BCA, MBA/PGDM, BHM, 12th Pass (HSE), B.Com, BA
Job Description:
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Good Communication Skills.
- Attentiveness.
- Ability to listen and active problem solving skills
- Good interpersonal skills
- Ability to handle pressure
We currently hire for Ernst Young (EY) / KPMG/ IBM / Dell / Siemens / Infosys / Amazon / American Express / HGS / Crossdomain Solutions / Capita Solutions / Concentrix / First Advantage / JP Morgan Chase / Altisource / Pole To Win (Japanese Based Company)
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