Customer Care Executive Jobs in Chennai at My Future Boss

Company Name: My Future Boss

Job Position: Customer Care Executive

Job Location: Chennai

Experience: Any

Educational Qualification: BBA/BBM, 10th Pass (SSC), BCA, Vocational Training, 12th Pass (HSE), Diploma, B.Com, BA

Job Description:

1. Managing large amounts of incoming calls and customer inquiries.
2. Identifying and assessing customers’ needs to achieve satisfaction.
3. Build sustainable relationships and trust with customer accounts through open and interactive communication.
4. Provide accurate, valid and complete information by using the right methods/tools.
5. Follow communication procedures, guidelines and policies.
6. Take the extra mile to engage customers.

Required Skills:

• The Customer Service Skills that Matter.
• Patience.
• Attentiveness.
• Clear Communication Skills. 
• Knowledge of the Product. 
• Ability to Use "Positive Language" 
• Acting Skills. 
• Time Management Skills

About Company:

My Future Boss

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