Job Position: Trainee - Support Engineer
Job Location: Bangalore
Experience: 0 to 1 Years
Educational Qualification: BSc(CS), Diploma(CSE), BCA
Job Description:
- Network parameters - ping time, network latency, network connectivity.
- System Parameters - disk space consumed, CPU load, services latency, temperature, and memory consumed.
- Application parameters - JAVA applications running on the system( JAVA CPU usage and JAVA memory usage)
- Primary Rate Interface Lines .
- Monitoring of call pattern, ensure the environment is error free.
- Restart the necessary process as and when the situation demands
- Creation of Incident ticket in the tool, assign to proper team, ensure closure of ticket.
- Prepare MIS reports periodically
- Candidate should be a quick learner and open to new opportunities.
- Communication.
- Flexibility.
- Patience.
- Problem Solving.
- Technical.
- A-L.
Are specialist providers of a comprehensive portfolio of customer experience solutions that enhance any business-customer interaction.
Possess the people, expertise, platforms, and processes to deliver innovative, timely, and cost effective solutions to our customers.
Are a best practice low cost producer of advanced value added communication & collaboration solutions.
Offer a comprehensive portfolio of cloud-based and mobile solutions that enable our customers to rapidly and cost effectively deploy innovative, compelling, and engaging new business-customer interaction services.
Established Asia-wide footprint.
Work with some of the largest businesses across Asia.
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