Job Position: FMS Engineer Hardware Networking
Job Location: Mumbai(Chembur )
Experience: Any
Educational Qualification: BSc, BE/B.Tech
Job Description:
- Install, configure, and support local area network (LAN) and Internet system or a segment of a network system.
- Maintain network hardware and software/OS. Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability.
- Diagnose hardware and software problems, and replace defective components
- Perform data backups and restoration.
- Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations
- Install new / rebuild existing desktops and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
- Operations and Support
- Perform daily system monitoring, verifying the integrity and availability of all hardware, systems and key processes, verifying completion of scheduled jobs such as backups, Internet availability
- Repair and recover from hardware or software failures
- Create, change, and delete user accounts per request.
- Configure Email accounts on desktops
- Manage and monitor firewall, bandwidth,
- Manage cloud infrastructure productivity systems and applications
- Build and maintain standard images for users across functions and locations (including remote users)
- Evaluate and suggest bandwidth and telecom options (technically and commercially) for all office and user locations
- Exposure to hardware, Networking and Operating System Management – Linux, Exposure on Linux OS is mandatory. Should have Good exposure on troubleshooting hardware and software issue, support, SLA matrix.
- Good Communication skills.
Avhan is a 14-year Software Product company. Avhan develops CLOUD ready Communications and Real Time Communications Platforms for Customer Experience Delivery. Avhan Technologies Pvt. Ltd. (Avhan) creates platforms and products for companies to enhance customer contact. Avhan believes in enhancing business’s with the information required to intelligently manage Customer service, Revenue generation and operational efficiency and is focused on providing Customer Interaction Management solutions.
Our platforms create Self-service delivery as well as Agent-assisted Service delivery capability across multiple regions / geographies via a single technology instance. Additionally, our platforms cater to multiple business processes within an organisation. Our platforms offer an integrated communication layer across multiple communication channels such as Voice / VoIP, Chat, Email, SMS, Social media. Our platforms also support multiple interaction channels such as Digital banners on websites/ Portal, Click to Call, Missed call, Survey / Feedback, SMS automation for notification etc.
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