Company Name: Startup Village
Job Position: Customer Delight Officer
Job Location: Bangalore
Experience: Any
Educational Qualification: BBA/BBM, BSc, BCA, BSW, BEd, BFA, Vocational Training, 12th Pass (HSE), Certificate Course (ITI), Diploma, B.Com
Job Description:
- Understand students’ needs and requirements and continuously further your understanding of the SV.CO target audience
- Route qualified opportunities to the appropriate team for further development and closure. Assist and learn from this team.
- Ensure SV.CO is able to offer apt and timely responses to inbound queries
- Source new opportunities through inbound lead follow-up and outbound calls and emails
- Maintain and expand the database of prospects and come up with new outreach and engagement plans
- Perform effective online demos to prospective applicants
- Relay product improvements and products suggestion and follow through to implementation
- Strong phone presence and experience dialing dozens of calls per day
- Proficient with web tools (Google Doc, Sheets etc)
- Excellent verbal and written communications skills
- Strong listening and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Looking for smart candidates who love working with large groups of people to be part of the Marketing and Growth Hacking team.
- Build great product marketing skills with an inside view on how a new age internet product is built in India.
- Female candidates with excellent verbal and written communication skills in English preferred.
Startup Village is Indian #1 incubator for student startups.
SV.CO helps college students setup their first internet startup.
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