Job Position: Customer Care Executive
Job Location: Chennai
Experience: Any
Educational Qualification: M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA
Job Description:
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Fluent in Hindi or Malayalam.
- Descent communication in English
Allsec is a global company with vast expertise in providing business process solutions across various industry verticals.Our solutions are testimony to the fact that we are a highly customer-centric, flexible and transparent service provider. Allsec believes in enhancing our client’s business experience by taking process responsibility, improving cost efficiencies, and adding value through continuous process improvements and quality assurances.
Click Here to Apply
